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Gavin Laugenie

Gavin Laugenie

Head of Strategy and Insight, dotdigital

Gavin has over 15 years in the email marketing industry and heads up dotdigital's thought leadership and content team. He's a keen blogger, speaker and sits on the DMA email council chairing the learning and communications hub.

He's worked closely with organizations a number of sectors helping them to enhance their email programmes to drive increased customer experience, lifetime value, loyalty and ultimately return on investment.