Simon Steer-Jones
Introhive
Driving Business Outcomes through Relationship Intelligence
Despite business relationships being acknowledged as critical to their success, organisations struggle to fully understand and effectively leverage the network of individual touchpoints between employees and customers, their engagement levels and relative relationship strengths.
Simon will explore the role of relationship capital in B2B selling, presenting a new ‘perspective’ to help customers unlock the power of their customer relationships to drive business insight and competitive advantage.